Visitor Experience Administrator

The Events Team play a vital role in managing and delivering first class events and increasing revenue in the museum to reinvest in the collection. It is part of the Commercial Operations department, working closely with catering, visitor services, guides and facilities teams.

We are seeking a Visitor Experience Administrator to assist with the administration of group visits to the museum whilst acting as a first point of contact on the phone and online for visitor enquiries. They will also be responsible for managing and maintaining the relationship of Friends of The Tank Museum, providing regular communication to these valued supporters. Outside of these core responsibilities, the Visitor Experience Administrator assists the events team and wider office with additional administration projects as and when required.

Experience of working in a customer service environment is a must, along with a sound knowledge of Microsoft Office including Word, Excel and Power Point. 

Salary - £21,200 p/a

Contract - Permanent

Hours - Full Time, 37.5hrs. Monday - Friday

Where - This role is to be carried out onsite at The Tank Museum

Interviews - To be held at The Tank Museum on 13th June 2023

To view the full role profile click here -