Visitor Services Assistant (Day, Full-Time)

As a visitor services assistant you will be putting your excellent people skills to the best possible use. You will be selling admission tickets and retail merchandise, promoting membership and gift aid – helping us to meet our targets, but most importantly you will be welcoming our visitors warmly.

Experience in customer service and sales would be an advantage but more importantly you’ll love working with people of all ages, have bags of enthusiasm, and will always strive to make a good impression. The online sales have been growing and are now a substantial part of the business and therefore seeing an online / on the phone customer with the same importance as a customer onsite is key going forward

You will need to be practical and hands-on with excellent communication skills and to be comfortable working as part of a team. Cash handling skills are also required.

We believe that our visitors deserve more than just ‘good service’, they deserve an amazing visitor experience they’ll never forget.


Salary - National Minimum or Living Wage (dependant on age)

Working Hours - You will work 37.5 hours per week, 5 days out of 7.  Due to the nature of the role you will be required to work some weekends and bank holidays. 

To view the full role profile and person specification please click here -